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An honest comparison By James Mulholland Updated May 2026

Clevaa Yomdel

Yomdel is a UK-managed live chat service, founded in 2012 by Andy Soloman as the first UK company to offer 24/7 managed live chat. It serves 2,500+ UK property companies, handles roughly 50,000 property live chats per month, with a 15-second response guarantee. Trained human agents nurture the conversations. Clevaa is the autonomous AI receptionist for UK service businesses, embedded on your website. Voice and chat in 13 native languages, flat-rate, EU-hosted, 60-second self-serve setup. Different operating models:

Yomdel writes the conversation. Clevaa runs the conversation.

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Are they direct competitors? Different operating models.

Yomdel is a human-managed live chat service. Trained UK agents nurture conversations 24/7, with a 15-second response and high CSAT, plus a dedicated Reapit integration for estate agents. Clevaa is an autonomous AI agent. You name, brand and embed it on your website; the agent runs voice and chat in 13 languages at flat-rate. Many UK estate agencies layer them: Yomdel for human-run live chat, Clevaa for AI-run conversations.

01 Anatomy

What kind of product is each?

Before you compare features, it helps to see these are two different operating models.

Anatomy of Clevaa versus Yomdel across 10 dimensions.
Anatomy Clevaa Yomdel
Category Autonomous AI receptionist for UK service businesses Human-managed live chat (managed service) 1
Operating model AI agent runs conversations end-to-end Trained human agents answer chats, write replies, nurture leads 1
Founded 2024 (Revenuru Ltd, UK) 2012; first UK 24/7 managed live chat 1
Founder James Mulholland (CEO, Clevaa) Andy Soloman (founded 2012, now brand ambassador after Brief Your Market acquisition in March 2021) 4
Vertical focus UK service businesses, 1 to 100 employees, multi-vertical UK estate agency dominant; 2,500+ property companies 3
Languages 13 native languages, named English only
Channel Voice + text widget on the website Text chat only; phone handled by separate provider
Setup time 60 seconds, self-serve Several days; agent briefing, script approval, integration setup
Pricing model Flat-rate, three published tiers Quote-only retainer; per-branch fees on integrations
Hosting EU (Hetzner Germany), GDPR-native UK operations

02 Which one

Which one is right for you?

Six common situations and a direct recommendation for each.

  1. You're a UK estate agent who values human conversation and trusts a managed service?

    Choose Yomdel

    Yomdel is purpose-built for UK estate agencies, with deep Reapit integration, trained agents writing replies, and 13+ years of property-vertical practice. If your buyer expects a human nurture experience over chat, Yomdel is the honest pick.

  2. You want a website AI agent that runs end-to-end in 13 languages, 24/7?

    Choose Clevaa

    Clevaa runs voice and chat conversations autonomously, no human agent in the loop. 13 native languages out of the box. Flat-rate at any volume, 60-second setup, no per-branch fees.

  3. You need a 15-second response on every property enquiry?

    Choose Yomdel

    Yomdel publishes a 15-second response guarantee, staffed 24/7 with trained UK agents. If sub-15-second human response is your sales hook, Yomdel is the right fit. Clevaa responds instantly via AI, but the answer is AI, not human.

  4. You serve buyers in multiple languages or international markets?

    Choose Clevaa

    Clevaa speaks 13 native languages natively. Yomdel operates in English only. For UK service businesses with a multilingual buyer mix (Polish trades, Mandarin London buyers, Italian healthcare), Clevaa is the native-multilingual pick.

  5. You want a managed-account team and no internal AI to maintain?

    Choose Yomdel

    Yomdel runs the conversation for you. Their agents write scripts, handle escalations, send leads into your CRM. Clevaa is an AI you configure once and operate yourself (with Plus-tier managed-account support available).

  6. You want flat-rate pricing with no per-branch fees as you scale?

    Choose Clevaa

    Clevaa publishes three flat-rate tiers, no per-branch fees, no setup costs. Yomdel pricing is a quote-only retainer with documented per-Reapit-branch fees for integration deployment.

Two different operating models. Yomdel for managed human chat, Clevaa for autonomous AI conversation.

03 Features

Feature comparison

Verified May 2026

Ten capabilities, head to head. Both products win where they were built to.

Feature comparison of Clevaa versus Yomdel across 10 capabilities.
Capability Clevaa Yomdel
Operating model ✓ Autonomous AI agent, no humans in the loop ✓ Trained human agents 24/7 1
Setup time ✓ 60 seconds, self-serve via URL paste ✗ Several days; agent briefing, script approval, CRM integration
Pricing model ✓ Flat-rate; three published tiers, no per-branch fees ~ Quote-only retainer; per-Reapit-branch fees on integration
Native languages ✓ 13 named: English, Chinese, Dutch, French, German, Hindi, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish ✗ English only 1
Voice on the website ✓ Yes, native voice agent on the widget ✗ No, text chat only 1
Response time ✓ Instant (AI) ✓ 15-second guarantee (human) 1
Reapit-native integration ~ Webhook-connectable to Reapit, Alto, Jupix, Vebra, Dezrez ✓ Dedicated Reapit Foundations app, turnkey 2
Estate agency depth ~ Vertical playbook (real-estate page); not the only vertical ✓ 13+ years RE practice, 2,500+ property companies 3
EU data residency by default ✓ Yes, Hetzner Germany; DPA signed at signup ✗ UK operations, no public EU-only commitment
Contract ✓ No lock-in, cancel any time ~ Retainer agreement; commitment terms negotiated

Sources: yomdel.com homepage and estate-agency page, Reapit Foundations app listing, Companies House Yomdel Ltd. Yomdel pricing is retainer + per-branch quote-only; specifics negotiated per client.

04 Questions

The questions buyers actually ask

  1. Is Clevaa a Yomdel alternative?

    Different operating models. Yomdel is human-managed live chat with trained agents writing replies 24/7. Clevaa is an autonomous AI agent with no humans in the loop. For UK estate agents that value a managed human service, Yomdel is the honest pick. For UK service businesses that want autonomous AI in 13 languages at flat-rate, Clevaa is the alternative.

  2. Does Yomdel have AI?

    Yomdel's public positioning remains a human-run managed service: trained UK agents nurture conversations, with internal tools supporting them. Their core promise is human-quality conversation 24/7, not autonomous AI.

  3. Can Clevaa replace Yomdel for an estate agent?

    If your buyer expects a human writing replies, Yomdel is the right product. If you want an autonomous AI receptionist that handles enquiries 24/7 in 13 languages and routes qualified leads into your CRM, Clevaa is the alternative. Many UK estate agencies layer Yomdel for business-hours human chat and Clevaa for after-hours AI overflow.

  4. Which is better for a 13-branch estate agency on Reapit?

    It depends on conversation volume and human-touch preference. Yomdel has a dedicated Reapit Foundations app and 13+ years of estate-agent practice; per-branch fees apply. Clevaa connects to Reapit via webhook and is flat-rate at any volume. For high-touch human service, pick Yomdel. For scalable AI conversation, pick Clevaa.

  5. Can I use both Clevaa and Yomdel?

    Yes. Some UK estate agencies run Yomdel for business-hours chat with human agents, and Clevaa for after-hours AI overflow plus multilingual buyer enquiries. The two cover different channels of the same conversation funnel.

  6. Where is Clevaa's data hosted?

    On Hetzner servers in Germany, inside the EU, under GDPR and the UK Data Protection Act 2018. All conversation transcripts, training material and personal data sit on the EU side. Revenuru Ltd (trading as Clevaa) is registered with the ICO under ZB851355. Yomdel operates UK infrastructure without a public EU-only residency pledge.

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Written by James Mulholland CEO, Clevaa Updated May 2026

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