First firm to call back wins the instruction.

Clevaa is designed to operate inside the SRA Code of Conduct and Standards and Regulations 2019. The bot is scoped to client intake, matter qualification, scheduling, and routing. It does not give legal advice, does not opine on case merits, and does not auto-onboard a client. Bot scope is drawn and signed off with you before public launch, with reference to the SRA's published AI compliance tips and the Garfield.AI authorisation precedent of May 2025. Clevaa itself is not an SRA-authorised firm. Your firm remains the regulated entity. Clevaa is operated by Revenuru Ltd, registered with the UK Information Commissioner's Office under ICO ZB851355.

Privilege is treated as locked tier. Transcripts and client data are encrypted at rest and in transit, hosted on Hetzner Germany under UK GDPR and the UK Data Protection Act 2018. We never train models on your client conversations and never share data with sub-processors outside your retention window. Your firm controls retention and deletion policy. We sign Data Processing Agreements at signup as standard, no extra step.

Yes. Clevaa is case-management-agnostic and writes intake details, conflict flags, and scheduled calls to whatever your team already uses. That includes LEAP, Clio, Smokeball, Definely, Actionstep, MyCase, Quill, and PracticeEvolve, plus generic calendar tools (Cal.com, Microsoft 365, Google Workspace). If your CMS isn't in our connector library we set the webhook up by hand during onboarding.

The bot captures the prospective client's name, the opposing party (where applicable), and the matter description, then flags the record for human conflict review before any retainer step. The bot will not progress an intake to instruction without human sign-off. Conflict-check workflow can be wired to your existing CMS so the flag lands in the same queue your fee earners already use.

Yes. Each practice area gets its own qualification flow, drawn during setup. Conveyancing captures property type, leasehold or freehold, chain status, and target completion date. Family captures jurisdiction and protective-order urgency. PI captures incident date for limitation, injury type, and existing medical evidence. Wills and probate captures urgency, estate complexity indicators, and beneficiary structure. All flows route urgent or vulnerable callers to a human immediately.

Yes, and Clevaa's scope reflects that. The bot does not draft submissions, does not cite case law, and does not opine on merits. It captures, qualifies, and books. The Ayinde and Al-Haroun decisions of May 2025, where solicitors were sanctioned for AI-fabricated case-law citations, only apply to AI used for legal research and drafting. Clevaa is intake and scheduling only. Every transcript is logged, auditable, and reviewable by your COLP.

Two-stage. The bot itself is live in 30 seconds: paste your firm URL, the agent reads your practice areas, fees, opening hours, and FAQs, and goes live on your site, WhatsApp Business, and inbound voice number. Bot scope drawing against SRA Code of Conduct (what the bot may and may not say, conflict-check capture wiring, escalation triggers) is a one-off sign-off step that adds typically 1 to 3 working days before public launch, depending on your practice mix. Pricing is flat-rate Starter, Core, or Plus. No per-enquiry fees, no per-conversation overage. Multi-office partnerships speak to us directly for a tailored deal.

12+ languages, spoken natively, not translated through Google. Defaults cover English, Polish, Mandarin, Romanian, Arabic, Punjabi, Urdu, Bengali, French, German, Spanish, and Italian. Roughly 14% of UK residents speak a language other than English at home (ONS Census 2021). London immigration practices and family-law firms with non-English-speaking clients see a measurable lift in qualified intakes.