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An honest comparison By James Mulholland Updated May 2026

Clevaa EBI.ai

EBI.ai is a UK enterprise AI conversation platform that launched in 2014 as one of IBM Watson's first European Ecosystem partners. It serves 7,000+ businesses worldwide on a configurable AI platform, 130+ languages, usage-based pricing. Clevaa is the AI receptionist for UK service businesses with 1 to 100 employees, embedded on your website. Voice and chat in 13 native languages, flat-rate, EU-hosted, 60-second self-serve setup. Different shapes of solution:

EBI.ai is the platform. Clevaa is the receptionist.

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Are they direct competitors? Different shapes of solution.

EBI.ai is a configurable AI conversation platform with broad reach, 130+ languages, 7,000+ businesses globally, usage-based pricing and IBM Watson heritage. Clevaa is a vertical AI receptionist built specifically for UK service businesses with 1 to 100 employees, flat-rate billing, single-product surface. EBI suits enterprises configuring a custom assistant. Clevaa suits SMBs that want a ready-made receptionist live in 60 seconds: EBI for enterprise configurability, Clevaa for SMB readiness.

01 Anatomy

What kind of product is each?

Before you compare features, it helps to see that these are two different shapes of solution.

Anatomy of Clevaa versus EBI.ai across 10 dimensions.
Anatomy Clevaa EBI.ai
Category Vertical AI receptionist for UK service businesses Enterprise AI conversation platform, configurable
Target buyer UK service businesses, 1 to 100 employees Mid-market to enterprise, global reach, 7,000+ businesses 2
Lineage Revenuru Ltd, founded 2024 (UK) EBI Solutions since 2001; EBI.ai launched 2014 as IBM Watson European Ecosystem early partner 2
Onboarding Paste your URL, the agent auto-extracts your brand and content Configure via AI Studio, build assistant in around 30 minutes 3
Time to live 60 seconds, self-serve Around 30 minutes via AI Studio; enterprise deployments take days 3
Languages 13 native languages, named 130+ languages via platform configuration 3
Pricing model Flat-rate, three published tiers AI Studio: free up to 100 requests/month, then 0.04p per request, with subscription plans from £99/month; enterprise tier quote-only 1
Customer count Private (early-stage) 7,000+ businesses worldwide 2
Notable UK customers Private UK local councils via EBI's local-government practice (Coventry, Watford, Barking & Dagenham among publicly named) 4
Hosting EU (Hetzner Germany), GDPR-native UK and international operations

02 Which one

Which one is right for you?

Six common situations and a direct recommendation for each.

  1. You're configuring an enterprise AI assistant with custom flows and 50+ language coverage?

    Choose EBI.ai

    EBI.ai's platform is built for enterprise customisation. 130+ languages, custom workflows, deep integration via IBM Watson lineage. If your team has the engineering bandwidth to configure and run a platform, EBI is the right fit.

  2. You're a UK service business that wants a ready-made receptionist in 60 seconds?

    Choose Clevaa

    Clevaa is the off-the-shelf AI receptionist for UK service businesses. Paste your URL, the agent reads your brand and goes live. No platform to configure, no engineering team needed.

  3. You want IBM Watson lineage and a 20+ year operating track record on AI?

    Choose EBI.ai

    EBI Solutions has run AI services since 2001; EBI.ai joined IBM Watson's first European Ecosystem in 2014. If institutional AI heritage matters to your procurement team, EBI brings it.

  4. You want flat-rate pricing, predictable at any volume?

    Choose Clevaa

    Clevaa publishes three flat-rate tiers (Starter, Core, Plus). EBI.ai's AI Studio is usage-based: free up to 100 requests per month, 0.04p per request thereafter, with subscription plans from £99/month. Enterprise tiers are quote-only. Both models can work for SMBs; flat-rate keeps the bill predictable, usage-based scales with volume.

  5. You need an AI assistant across many products, workflows and language markets?

    Choose EBI.ai

    EBI.ai's platform handles broader scope: 130+ languages, custom workflows, and UK public-sector deployment (local-government customers including Coventry, Watford, Barking & Dagenham per EBI's own local-councils practice). If your AI use case spans multiple products and markets, EBI's platform breadth matters.

  6. You want EU data residency, GDPR DPA on signup, and UK service-business positioning?

    Choose Clevaa

    Clevaa is hosted on Hetzner Germany, EU-only data residency, with the UK Data Protection Act 2018 DPA signed by default at signup. Built specifically for UK service businesses with 1 to 100 employees.

Different shapes of solution. EBI for enterprise configurability, Clevaa for SMB readiness.

03 Features

Feature comparison

Verified May 2026

Ten capabilities, head to head. Both products win where they were built to.

Feature comparison of Clevaa versus EBI.ai across 10 capabilities.
Capability Clevaa EBI.ai
Setup time ✓ 60 seconds, self-serve via URL paste ~ Around 30 minutes self-serve via AI Studio; enterprise deployments take days 3
Pricing model ✓ Flat-rate; three published tiers, no per-conversation fees ~ AI Studio: free 100 reqs/mo, 0.04p per request after, subscription plans from £99/mo, enterprise quote-only 1
Free tier ✓ 14-day full trial, no credit card ✓ AI Studio: free up to 100 requests per month 1
Native languages ✓ 13 named: English, Chinese, Dutch, French, German, Hindi, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish ✓ 130+ languages via platform configuration 3
Vertical product surface ✓ Single product: AI receptionist for UK service businesses ~ Configurable platform, not a single product
IBM Watson lineage ✗ No (purpose-built on a modern stack) ✓ Yes; IBM Watson Ecosystem early partner since 2014 2
Public-sector references ✗ Not yet (early-stage) ✓ UK local councils (Coventry, Watford, Barking & Dagenham among publicly named in EBI's local-councils practice) 4
Native CRM integrations ✓ Attio, HubSpot, Zoho, Cal.com, Calendly, Slack out of the box ~ HubSpot, Stripe, Zapier; custom via platform configuration 3
EU data residency by default ✓ Yes, Hetzner Germany; DPA signed at signup ✗ UK and international operations; no public EU-only commitment
Contract ✓ No lock-in, cancel any time ~ Usage-based on AI Studio; enterprise quotes typically multi-year 1

Sources: ebi.ai/pricing-page (May 2026), ebi.ai homepage, Capterra EBI.AI listing, EBI.ai local-councils practice page. AI Studio pricing per EBI's published page (free 100 reqs/month, 0.04p per request after, subscription plans from £99/month, enterprise quote-only).

04 Questions

The questions buyers actually ask

  1. Is Clevaa an EBI.ai alternative?

    Not exactly. EBI.ai is a configurable enterprise AI platform with 130+ languages and IBM Watson lineage, serving 7,000+ businesses globally. Clevaa is a vertical AI receptionist built for UK service businesses with 1 to 100 employees. Different buyer ICPs, different product surfaces. For some buyers they overlap; for others, they solve different problems.

  2. Does EBI.ai serve UK SMBs?

    Yes, EBI.ai serves businesses of all sizes via AI Studio (free up to 100 requests per month, then 0.04p per request, with subscription plans from £99/month). The platform requires configuration, which suits buyers with internal AI or engineering bandwidth. UK service businesses without that bandwidth typically pick an off-the-shelf vertical product instead.

  3. Can Clevaa replace EBI.ai for an enterprise deployment?

    If your use case is a UK receptionist on a service-business website, yes. If your use case is enterprise-wide AI conversation across multiple products, languages and workflows, EBI's platform is the right pattern. Clevaa is purpose-built for one vertical use case.

  4. What is EBI.ai's pricing model?

    AI Studio is free up to 100 requests per month, then 0.04p per request after that, with subscription plans starting from £99/month. Enterprise tiers are quote-only. Clevaa publishes three flat-rate tiers (Starter, Core, Plus) with no per-conversation fees.

  5. Does EBI.ai have voice capability?

    EBI.ai's AI Studio supports voice and chat assistants via its platform. Clevaa ships voice and chat natively as a single AI receptionist product, with 13 native languages.

  6. Where is Clevaa's data hosted?

    On Hetzner servers in Germany, inside the EU, under GDPR and the UK Data Protection Act 2018. All conversation transcripts, training material and personal data sit on the EU side. Revenuru Ltd (trading as Clevaa) is registered with the ICO under ZB851355. EBI.ai operates UK and international infrastructure without a public EU-only residency pledge.

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Written by James Mulholland CEO, Clevaa Updated May 2026

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